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Franchise FAQs

Common questions about the HeatElectric Franchise Opportunity and what it entails

Do I need to be a qualified electrician to become a Heat Electric Franchisee?

In the UK, all commercial electrical work has to be conducted by qualified electricians and this requires someone with the correct qualifications and time served experience.

Installations have to meet Part P of the Building Regulations. You don’t need to be a qualified electrician to be a Heat Electric Franchisee (it’s great if you are) but if you’re not you will need to employ a qualified electrician to carry out the installation work.


Are there any other legal requirements?

Franchisees must meet all relevant health and safety regulations. There are serious issues that relate to the installation of the products and these need to be adhered to at all times.

Health and safety is covered in the Heat Electric franchise operations manual and we support all of our franchisees to obtain a Health and Safety Certificate online as part of the pre start activities.

Be assured that we know what you need to do to meet all government guidelines for keeping you, your staff and customers in a safe working environment.


Is a franchise set up as a separate business?

Every franchise business is owned and operated independently by the franchisee. It is a separate legal entity (can be a sole trader, partnership or limited company) with its own accounts, bank accounts and staff. Franchisees work with the franchisor company under the terms of the franchise agreement but the two parties are separate and distinct legally and financially.


Do I need business premises?

Not initially. Most of our network started working from home and then moved into commercial premises as the volume of business grows and with the need to employ staff to work in the office and also carry out the installations. You will need some storage space to hold a small amount of stock and also customers’ orders which are delivered individually wrapped by courier on a small pallet.

A garage or secure lock up is ideal for this. As the business grows the storage facilities will continue to grow (as well as the possibility of an external office). This is primarily to keep stocks of the products that are sold and waiting to be installed.


Is the business lifestyle friendly?

There’s no doubt that to be successful you have to be prepared to put the time and effort into developing the business and delivering great service and installations to your customers. There are certain times of the year (Autumn and Winter months especially) when the demand for new system installations and repairs is really strong and then there are a couple of months in the summer and generally the two weeks over Christmas when we things are a lot quieter – so you can enjoy Christmas with family and friends and go away on holiday during these times.


What are the normal business hours?

Franchisee operation hours are reflected in the demand for the services within the area and the time of year. Most franchisees operate from 9am – 5pm with installations taking place throughout the week and the weekend (if demand is high). New client surveys take place in and out of office hours to suit the customer’s needs if they are out at work during the day. Franchisees run their own diaries and so can decide what’s best for them and the customer.


Do I get a protected franchise area?

You absolutely do! All franchisees get a protected franchise area under the terms of the franchise agreement and our areas are large in comparison to lots of other franchises. We want our franchisees to develop sizeable and profitable businesses as quickly as possible. You may start working in the business, carrying out the installation work but our business model is about developing multi van teams and then the franchisee role is to manage the business and deliver great service to our customers.


Can I sell my franchise?

Yes you can. Once established and trading profitably your franchise will have a capital value based on the level of profit that is being generated. Most businesses are valued on a multiple of profit with the multiple being between 3 and 10 times the profit (subject to what sector the business is operating in).

You can sell your franchise and gain the capital advantage generated when you are ready to leave the business subject to the approval of the person that you wish to sell to from the company meeting the franchisee profile requirements. Very simply we want to make sure that whoever you sell the business to continues to run it successfully and within the terms of the franchise and brand values.


How is new business generated?

Effective marketing is a key part of the franchise offer. Getting the business off the ground and generating new customers is vital. We have developed effective marketing strategies and proven marketing methods to develop the brand and generate business in new areas where the brand is not yet established and so the business cannot benefit from referrals and recommendations.

This includes both online digital marketing such as Search Engine Optimisation, Google Adwords and social media campaigns that are managed centrally and more traditional promotional techniques that can be carried out locally. The following activities can be used by franchisees as practical local promotional tools and form part of the localised marketing plan.


What happens next?

If this sounds like it could be the type of business and company that you would like to work with to grow your own successful business in the electric heating industry then please complete the online franchise questionnaire and we’ll get back to you to start a discussion.


Request a Franchise Prospectus

Our franchise prospectus contains a wealth of information about the HeatElectric franchise.

Requesting a franchise prospectus is the best way to learn more about the franchise, followed by having a chat with a member of the team to learn more about you and your goals.

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